Role
Lead Product Designer
Visual Designer
Researcher
Client
Intel
Duration
2 years
McAfee ESM 10.0 and Intel Security Design Systems
Objective
To redesign the SIEM product’s usability and platform, transitioning from Adobe Flash to modern technologies.
Approach
Conducted a heuristic evaluation to identify key usability issues.
Performed customer interviews to gather insights and understand user needs.
Shared a vision with leadership to get buy-in feedback.
Engaged in co-creation sessions with customers, iterating on solutions based on their feedback.
Collaborated with the engineering team on a 1 to 80 ratio as the sole designer on the team through a weekly share out.
Collaborated with the development team to implement the transition to modern technologies.
Outcomes
Achieved quadrant leader status on Gartner and received positive reviews from customers and industry analysts.
Resolved extensive usability and platform issues, leading to a 30% increase in user efficiency.
Achieved quadrant leader status and received positive reviews from customers and industry analysts.
Established an updated design style that was not only to the Enterprise Security manager 10.0 product release but also led to the establishment of an Enterprise design system that I lead and founded.
The design systems were adopted throughout our product portfolio and worked with the marketing and consumer teams to align on a consistent brand strategy and design systems that could be localized across global markets.