Martiz CX

Organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point that matters.

With Martiz CX web-based assessment you have the quickest way to baseline an organization’s CX efforts and program. By analyzing individual responses about their organization. From their people, processes, organizational structure, information systems, customer focus, and culture. This assessment provides an excellent starting point to start the process of improving your organizations customer experience. My role on the assessment was to define a visual style that invites users to engage in the assessment. I included lifestyle photography to help the brand feel more authentic, and approachable. It also need to be accessible on virtual any device. So the assessment can be taken on your phone, tablet, laptop, or computer. And each has their own specific experience that is built with interactions the work best for each device.

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Copyright © 2016 Shawn Murdock

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